Delivery and Returns

Shipping & Delivery

As personalized dolls take 2 working days to produce, all orders will be delivered from our warehouse within 5 working days.

Due to COVID-19, it may take extra time to clear customs and delay for a few days.

Estimated date of delivery:

You can visit our tracking order page to track your package anytime.

Happiness Guaranteed

We expect our customers to be 100% happy with our products. If you are not satisfied with your doll for any reason, please contact us. You can return it to us in its original condition and packaging for a replacement or full refund with a risk-free 30-day guarantee.

Please contact us if you need assistance.